FM Technical Services

Technical Services designs, installs, maintains, and repairs security related systems on the University of Minnesota campus. Systems include burglar alarms, the central card access system, closed circuit television surveillance systems (CCTV).

An inventory of parts and equipment is also maintained for a timely response to departmental needs. Expertise in transmission systems including microwave, fiber optics, and computer networking insures a cost-effective security solution with reliability as our first priority.

To request services, contact the FM Call Center.

Services Provided

  • Installation

FM Security's technicians install closed-circuit television systems (CCTV); the video cameras seen across campus. As of December 2013 there were 2,600 cameras across the state. Additionally, we install most alarm systems and card readers on the U of M campus.

  • Repair

For security system malfunctions, FM Security's technicians are highly trained to troubleshoot and resolve camera, alarm, and card reader issues.

  • Customer Support

Technical staff work on serverFM Security Technicians provide support for burglar alarms through;

  • Alarm system trouble reporting
  • Owner reports on system usage
  • User code maintenance
  • New system design and installation
  • Alarm system training for end-users

University Standard Equipment

FM Technical Services provides and utilizes some of the finest brands of security equipment made. The alarm systems, card access systems, and CCTV monitoring systems are made by the premier manufacturing companies in their fields such as:

  • Sensormatic/American Dynamics
  • Software House
  • Honeywell/Ademco

The above systems are standard University of Minnesota equipment. For a complete review of the University's construction standards, please visit Capital Planning and Project Management's website. For exisitng systems that do not adhere to these standards, FM Security Technical services can still provide support. Please contact us for questions concerning these standards.

Technical Services Staff

Brian McDonald
Senior Engineer
Phone: (612) 625-1863
Email: mcdon094@umn.edu

For after hours emergency service requests, contact FM's Call Center at 612-624-2900.

Resources

Forms
Alarm Agreement Form (PDF)
Alarm System Final Acceptance Form (doc)

Policies
Video Surveillance and Card Access Policy (pdf)

Alarm Panel User Manuals
FBII XL-4/XL-5 (pdf)
Vista 128BP & 250-BP (pdf)

Online Training Tutorials
XL-4 & XL-5 Security System Tutorial
Vista 128BP & 250-BP Commercial Burglary Partitioned System Tutorial