About Facilities Management

Facilities Management's mission is to provide a safe, functional, clean, and welcoming campus. A department of University Services, Facilities Management (FM) is responsible for the physical assets of the University to ensure a quality environment for students, faculty, staff and visitors in support of the University’s mission of teaching, research and outreach.  Visit our Success Stories page for more information about how FM is working to advance President Kaler’s Operational Excellence initiative.


What We Do

FM is divided into three main areas of service:

  • Central Services - Acts as the clearing house for specialized facilities related services. Comprised of several teams, the unit’s primary purpose is to support FM districts. A single director guides the activities of distinct units, ranging from Landcare to Waste Abatement.
  • District Custodial and Maintenance Operations - The largest portion of FM services are performed by the department’s five operational districts (East Bank, Health Sciences, North Campus, St. Paul, and West Bank). These cross-functional teams are primarily responsible for the maintenance and cleaning of buildings in their geographical area, with additional support provided by Central Services and Energy Management.
  • Energy Management - Maintains the infrastructure necessary to heat, cool and light the Twin Cities campus.  They also lead campus energy conservation efforts to help reduce the University’s carbon footprint.

How We Do It

Facilities Management has adopted the 3 C's philosophy of being Customer Focused and Cost Effective while creating a Culture of Accountability.

  • Customer Focused - Building strong relationships with students, faculty and staff so that we can anticipate their needs and customize our services to meet them. Focusing on our customers represents a shift away from taking care of the university's buildings and towards caring for the needs of the people and programs in them.
  • Culture of Accountability - To reach our goal of world class service, Facilities Management determined that there must be accountability at every level of our team. Each FM employee has been given clear expectations and is reviewed annually. At a unit level, FM publishes a monthly scorecard tracking unit progress against performance metrics.
  • Cost Effective - Facilities Management’s goal is to provide quality service at a competitive price. This entails reviewing all aspects of the operation, from processes to parts, to increase the value we can bring to the university.

Contact Information

Bill Paulus
Interim Associate Vice President
Phone: (612) 626-1091
E-mail: paulu038@umn.edu

Janee Meyers
Department Administrative Manager
Phone: (612) 624-6837
E-mail: jgmeyers@umn.edu

Susan Norwick
Department Administrative Assistant
Phone: (612) 626-9532
E-mail: norwi001@umn.edu


Facilities Management Organizational Chart
Last Updated: October 2017

Facilities Management Portfolio (PDF)

Last Updated: FY 2016-2017


You can search for job opportunities online, by phone or in person at the University Job Center. Search the University Job Postings and complete an application on-line.

University Job Center
100 Donhowe Building
319 15th Avenue SE
Minneapolis, MN 55455

Phone: 612-624-8647
Fax: 612-626-7911
Jobline: 612-664-9660


Campus Buildings

View the Facilities Management Building List (PDF) for buildings listed alphabetically,numerically and by district, or search the University database of buildings to find building names, addresses, photos, etc.


Parking and Directions

Parking and Transportation Services provides maps for parking anywhere on campus.